Privacy Policy

Privacy Policy – Red Alert Training

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Red Alert Training is committed to protecting your personal data and complying with the UK GDPR and Data Protection Act 2018.

1. Data We Collect

We may collect the following information:

• Name
• Contact details (email, phone number, address)
• Course booking details
• Payment information
• Delegates’ date of birth (for accredited qualifications only)

2. How We Use Your Data

Your information is used to:

• Process course bookings
• Register delegates with awarding bodies (e.g., QNUK, Qualsafe)
• Provide certificates and training records
• Communicate course information and updates
• Maintain legal compliance

3. Legal Basis for Processing

We process data under:

• Contractual necessity (course bookings)
• Legal obligation (qualification registration)
• Legitimate interest (training updates)

4. Data Sharing

We only share data with:

• Accredited awarding bodies
• Payment processors
• Legal authorities if required
  We do not sell your data to third parties.

5. Data Retention

Training records and certificates are retained for up to 7 years, or as required by awarding bodies.

6. Your Rights

You have the right to:

• Access your data
• Request corrections
• Request deletion (where legally permitted)
• Withdraw consent
• Make a complaint to the ICO (ico.org.uk)

7. Contact

For data requests, email: [email protected]